Changing the name on your water bill in Delhi may seem complicated because of government work, which is time-consuming or difficult because of multiple procedures and steps to follow. However, thanks to the internet and digital services, residents of Delhi can now easily change their water meter name online. Whether you’ve purchased a new property, inherited one, or need a name correction, updating your water bill is essential for legal and utility purposes.
In this guide, we will walk you through the process of changing the name on your Delhi Jal Board (DJB) water bill online.
Why is Changing the Name on a Water Bill Important?
Updating the name on your water bill is crucial for several reasons:
- Legal Ownership Proof – A water bill with your name can be used as proof of ownership or tenancy.
- Seamless Transactions – Required for property resale, bank loans, or legal verifications.
- Avoid Future Disputes – Ensures no discrepancies in future billing or ownership claims.
Now, let’s dive into the step-by-step process to get your water bill name changed online.
Eligibility Criteria for Name Change in Water Bill
Before applying, ensure you meet the following criteria:
- You must be the legal owner or legal heir of the property.
- The property should not have any pending water bill dues.
- Proper documentation supporting the name change request is required.
Documents Required for Name Change in Water Bill
To successfully change the name on your water bill, you need to upload the following documents:
Mandatory Documents
- Ownership Proof (Sale deed, mutation certificate, will, interim court order, gift deed or other mentioned on the official website while changing the name)
- Previous Water Bill Copy (if asked)
- ID Proof (Aadhaar card, Passport, PAN card, Ration card or Election Voter ID)
- Death Certificate (In case of name change due to inheritance)
- Self-declaration form (available to download on the Mutation page of DJB)
Having all these documents ready in scanned PDF format will help you complete the process smoothly.
Step-by-Step Process to Change Name in Water Bill Online in Delhi
Step 1: Visit the Official Delhi Jal Board (DJB) Website
Go to the Delhi Jal Board’s official website page and log in to your account. Register with your consumer number and personal details if you do not have an account.
Step 2: Navigate to the ‘Water Bill Name Change’ Section
Click the Services option on the Menu and select the “Apply for Mutation” option for the name change Request.
Step 3: Fill Out the Mutation Application Form for Name Change
You will need to enter the following details:
- Current Consumer Number (KNO)
- Details of Existing Consumer
- Upoad Passwort size image of the New Owner who is Applying
- New Owner’s Name and other details
- Enter the Details of the Mutation and select Mutation reasons such as Purchase
- Bank Details
Step 4: Upload the Required Documents
Attach the scanned copies of the documents listed earlier. Ensure they are clear and within the file size limit specified on the portal.
- OwnerShip Documents to prove you are the current owner of the property.
- Upload the supported documents for Identity
- Download Self-Declaration Form
- Upload Signature and Apply.
Step 6: Submit the Application and Note the Reference Number
After reviewing all details, submit your application. You will receive an acknowledgment receipt with a reference number. Keep this for future tracking.
Step 7: Track Your Application Status
To check your application status:
- Visit the DJB website
- Click on ‘Track Application’
- Enter your reference number
- View the progress of your request
Step 8: Receive Approval and Updated Water Bill
Once verified, DJB will approve your request and update the name in their records. You will receive a confirmation SMS/email. The new name will be reflected in the next bill.
How Long Does It Take to Change the Name in a Water Bill?
The processing usually takes 7 to 15 working days, depending on document verification and approval. If there are discrepancies in the submitted documents, it might take longer.
Common Issues and How to Resolve Them
1. Application Rejected Due to Incomplete Documents
- Double-check document clarity and correctness before uploading.
- Ensure proof of ownership is included on all pages.
2. Pending Dues on the Water Bill
- Pay outstanding dues before applying for a name change.
- Obtain a ‘No Dues Certificate’ if required.
3. No Objection Certificate (NOC) Missing
- Provide a legal affidavit stating ownership details if the previous owner is unavailable.
4. Website Not Responding or Technical Errors
- Try using another browser or clearing your cache.
- If the issue persists, contact DJB customer support.
FAQs About Changing Name in Water Bill in Delhi
1. Can I change my name on the water bill without visiting the office?
Yes, the entire process can be completed online through the DJB portal.
2. What if I don’t have an online account with DJB?
You can register easily by entering your consumer number and mobile number.
3. Is there any fee for a water bill name change?
In most cases, there is no charge for a name change, but some administrative fees may apply.
4. How will I know if my application has been approved?
You will receive an SMS/email confirmation once your request is processed.
5. Can a tenant change the name on a water bill?
No, only property owners or legal heirs can request a name change.
Final Thoughts
Updating the name on your Delhi water bill online is now a hassle-free process. You can complete this task without visiting an office by following the correct steps and ensuring proper documentation. Delhi Jal Board’s helpline and customer service are available to assist you if you face any issues.
By keeping your utility records updated, you can avoid future legal complications and ensure seamless transactions whenever necessary.
