If you reside in Delhi and recently purchased or inherited a property, you may want a name change on your Water Bills from the Delhi Jal Board (DJB). If so, you must know what essential documents are required.
Updating the ownership details in the Delhi Jal Board (DJB) records is essential. This process, known as DJB mutation, ensures that water bills and legal records reflect the new owner’s name. We have already written a tutorial and a step-by-step guide on changing the biller name on Delhi Jal Board (DJB) water bills. So, here we are just walking you through the documents required for DJB mutation because many property owners find the mutation process confusing due to the paperwork involved.
What is DJB Mutation, and Why is It Important?
DJB mutation is the process of updating the ownership details of a property in the Delhi Jal Board’s records. It is crucial because:
- Legal Proof of Ownership – Ensures your name appears in official water supply records.
- Smooth Utility Transactions – Helps avoid future disputes regarding water bill payments.
- Required for Resale – Essential if you plan to sell the property.
- No Billing Conflicts – Prevents incorrect billing due to outdated ownership details.
Now that you know its importance, let’s look at the documents needed for the DJB mutation process.
Documents Required for DJB Mutation
The documents required for the DJB mutation depend on how the ownership was transferred. Below, we’ve categorized them for different scenarios:
1. General Documents Required (Applicable to All Cases)
- Owner’s ID Proof (Aadhaar card, PAN card, Voter ID, or Passport)
- Address Proof (Electricity bill, Driving License, or Rent Agreement)
2. Additional Documents Based on Transfer Type
Here is the list of documents required for a name change (mutation) in the Delhi Jal Board (DJB) records:
Primary Documents (Ownership Proof)
- Registered Sale Deed – Legal proof of property ownership.
- Registered Perpetual Lease Deed – A long-term lease agreement proving ownership.
- Registered Conveyance Deed – A deed transferring ownership from one party to another.
- Registered General Power of Attorney (GPA) – Proof of ownership when property is transferred via GPA.
- Notarized GPA with Complete Backchain – A notarized GPA document along with all previous ownership records.
- SPA (Special Power of Attorney) with Registered/Notarized Agreement to Sell and Will—This is a document for ownership transfer under SPA agreements.
- Will/NOC of the Owner in Favor of Applicant – Proof of ownership transfer through inheritance or consent.
- Registered Partition Deed / Registered Family Settlement – These are Legal documents confirming property division among family members.
- Registered Relinquishment Deed – A document where an owner relinquishes rights in favor of another.
- Allotment Letter (Private Builder) with Registered Sale Deed – Ownership proof for properties allotted by private builders.
- Allotment Letter (Private Builder) with Registered/Notarized GPA – Ownership proof if the transfer was done via GPA.
- Allotment Letter (Private Builder) with Registered/Notarized Agreement to Sell – A legal document supporting ownership transfer.
- Rented Property – Lease/Rent Agreement, NOC, Ownership Proof – Documents required if the property is rented.
- DDA Allotment/Mutation Letter / Land Development Letter – Documents issued by the Delhi Development Authority for ownership confirmation.
- Interim Court Order – A legal document issued by the court supporting ownership transfer.
How to Apply for DJB Mutation Online?
The Delhi Jal Board allows mutation applications to be submitted online. Follow these steps:
Step 1: Visit the DJB Portal
Go to DJB’s official website and log in using your consumer number and registered mobile number.
Step 2: Fill out the Mutation Form
Navigate to ‘Services’ → ‘Mutation Request’ or use this link and fill in details like
- Consumer Number
- Previous Owner’s Details
- New Owner’s Details
- Contact Information
Step 3: Upload Required Documents
Attach the scanned copies of the documents listed above. Ensure that each document is clear and within the file size limit.
Step 4: Pay the Processing Fee (If Applicable)
In some cases, a nominal fee is charged to process the mutation request, which can be paid online via net banking, UPI, or card.
Step 5: Submit the Application and Note the Reference Number
After reviewing the details, submit the request. You will receive a reference number to track the status.
Step 6: Track Your Mutation Status
- Visit the DJB website
- Click on ‘Track Mutation Request’
- Enter your reference number
- Check the current status
Step 7: Approval and Updated Water Bill
Once verified, DJB will approve the mutation, and the new owner’s name will appear on the next water bill cycle.
Common Issues & How to Solve Them
1. Application Rejected Due to Incomplete Documents
- Ensure all required documents are scanned clearly and uploaded in the correct format.
- Verify that names and addresses match across all documents.
2. Pending Water Bill Dues
- Pay all outstanding dues before applying for a mutation.
- Obtain a ‘No Dues Certificate’ if necessary.
3. Legal Disputes in Ownership
- If multiple heirs claim the property, obtain a legal heir certificate or a succession certificate.
- If ownership is unclear, a court order may be required.
4. Technical Errors on DJB Website
- Try using another browser or clearing the cache.
- If the issue persists, contact DJB customer support.
FAQs About DJB Mutation
1. Can I apply for DJB mutation online?
Yes, DJB allows online applications through its official website.
2. How long does DJB mutation take?
It usually takes 15 to 30 days, depending on verification and approval.
3. Is mutation necessary for tenants?
No, mutation is only required for property owners.
4. What happens if I don’t update my name on the water bill?
The previous owner will continue receiving bills, which can create issues during property resale or legal disputes.
5. Do I need to visit the DJB office for verification?
Sometimes, the DJB may request physical verification, but most applications are processed online.
Final Thoughts
After acquiring a property, updating ownership details through DJB mutation is crucial. You can avoid unnecessary delays by ensuring you have the correct documents and following the application process carefully.